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The Hometown Veterinarian

"Blessed To Be A Blessing"

About Us

The Hometown Veterinarian, in Marshalltown, IA, is the premier veterinary hospital serving Marshall and surrounding counties. We specialize in medical, surgical, and dental care for dogs, cats, ferrets, birds, lizards, sugar gliders, turtles, chinchillas and many more beloved family pets! For more information, contact The Hometown Veterinarian in Marshalltown, IA.


Areas Served

Marshall County, IA | Story County, IA | Tama County, IA | Jasper County, IA | Hardin County, IA | Marshalltown, IA

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What We Offer

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Testimonials

On 3/30/2025 Vidhi Joshi had this to say:
Good homely clinic. I feel my pet is safe there.

On 3/25/2025 Jennifer Stanley had this to say:
Dear Dr. Rachael Franken, First, I want to say that I NEVER write reviews, but I MUST share how amazing you and the staff at The Hometown Veterinarian have been. I was recently dog-sitting my boyfriend’s dog and noticed issues with bladder control and urination. It seemed to me that Max might have a UTI. Since it was after vet hours, I had a very long night with him, as he wanted to go outside every 5-10 minutes. Although I no longer own any animals, I was familiar with Dr. Jacobson from when I had a dog. I looked him up and was excited to discover that his office opens at 7:30 a.m. Additionally, I found an online message center where I could enter my information, which I found impressive. The following day, I called the office at 7:30 am sharp, and a friendly staff member assisted me with my concerns. She explained that her process was to enter my message and then schedule me for the day. Understanding how busy schedules can be, I was eager to see the veterinarian as soon as possible. I provided the staff member with more details about my situation, and she promptly checked to see what she could do. She asked, "Can you be here in 10 minutes?" I told her that I was grateful for her willingness to go the extra mile for me. From the moment I walked through the doors, the front desk staff were very friendly, helpful, and attentive. The staff member who took Max and me back to the exam room was a total sweetheart; I could tell she genuinely cared about animals. With my boyfriend being almost 2 hours away and me responsible for his sick dog, I finally felt at ease with Hometown Veterinarian by my side. The staff took Max to the back for testing, and the staff member reassured me that I could go to work as he would be in good hands. She told me they would call me with an update. Max does not live in this town and has never been to this Vet. Max is a lovely boy, but he is afraid of strangers. However, I felt comfortable leaving him in their care. Later that day, I received a call from Dr. Franken. She explained Max’s test results and the following steps, options, and treatments. Dr. Franksen demonstrated the most significant impact through her empathy and understanding during this challenging time. I was able to communicate Max's situation to my boyfriend over the phone. As he was faced with a tough decision, despite recovering from his surgery, he rushed to Marshalltown to be with Max. We picked up Max, and the Doctor met with us, taking the time to explain everything to us and being very compassionate. He was able to take Max home for a couple of days until his next appointment. Two days later, we dropped him off for more testing. To hear you cherished pet receives an unexpected cancer diagnosis, it becomes an overwhelming situation for the owner. Especially one that does not look or act sick. Like many of us with dogs or animals, we consider them members of our family. Unfortunately, his cancer was causing his bowels and bladder not to function. A quick decision had to be made for Max. The doctor was very compassionate and provided us with both emotional support and guidance, which allowed us to take the following steps with love and care. The doctor told us we could spend some time with him, but not too long- as his bladder would fill back up soon, and he would be uncomfortable. We spent some time with him and got him a cheeseburger, just as the doctor suggested, and he cried all day! We brought Max back to The Hometown Veterinarian for the last time. We appreciated the veterinarians and staff member’s compassion during the euthanasia process. We were at ease with her, knowing that she would ensure peaceful and humane treatment for Max. As we are not regular patients of this veterinarian, you will quickly discover that this veterinary team demonstrates compassion and empathy. The kindness shown by this doctor and the team creates a trusting and healing environment that will help us ease through this challenging journey. From the bottom of our hearts- Thank you! Allen & Jennifer

On 2/16/2025 Keven Kirk had this to say:
Everyone at Hometown Vet is totally AWESOME .Thank you all for taking care of Jenny Lynn Kirk

On 2/15/2025 Lory Harre had this to say:
Our sweet Dolly had an accident on the farm. Due to our vet being a travel large animal vet and her still being young we hadn’t gotten her established at a vet yet. We walked in with her and they immediately took her back with no hesitation. Treated us with compassion as we awaiting results. Luckily after an overnight stay Dolly was able to return home. She will be returning to HTV for the rest of her care.

On 2/13/2025 connie snyder had this to say:
Hometown Vet .Most Caring people work there, they are so sweet to and with Buddy.Dr.Jacobson never rushes you he LISTENS.


Contact Us

The Hometown Veterinarian
101 Iowa Ave. W. Ste. 300 Marshalltown, IA 50158
Phone: (641) 758-3333
Email: clinic@hometownveterinarian.com

Corner of Highway 14 and Iowa Avenue. Behind Applebee's

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Our Hours

Holiday Hours May Vary. Please Call For Details.

Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM


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